Call Centre Quality Assurance Firm (Guidance through Chat)

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  • #506612
    Avatar of alonely writeralonely writer

    Call Centre Quality Assurance Firm an idea about providing guidance to provide what ensures the proper achieving of all the goals of business. It can be done through creating a software that will collect all the recordings and details about what efforts were made with the customer on call and proper analysis is done and solutions to get better is provided after call centre QA.

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    • #506614
      Avatar of Matthew KingMatthew King
      • Total Post: 164
      Points: 2,015
      Business Consultant 1

      It sounds like a good idea! You could even allow some call centers to outsource QA to you?

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