[alonely writer]

Call Centre Quality Assurance Firm an idea about providing guidance to provide what ensures the proper achieving of all the goals of business. It can be done through creating a software that will collect all the recordings and details about what efforts were made with the customer on call and proper analysis is done and solutions to get better is provided after call centre QA.

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[Matthew King]

It sounds like a good idea! You could even allow some call centers to outsource QA to you?

[Author]

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