Self-employment is financial liberation. I believe many people find it a great experience. When you’re employed by someone else they have control over how many hours you work. They also have control over whether you stay in the company or not.
When I have signed applications, usually they state, they have the right to fire or lay me off of work for any reason and do not have to give you an explanation. This depends on course where you work, the owners can be awesome, or they can be quite troublesome to work for.
Financial liberation gives you the option to be in control of your future. While you may have to deal with customer service, you cut out the rules, regulations, and policies of other companies you may not agree with their standards. You give yourself the opportunity to give better service.